Emergency & Crisis Services

In any EMERGENCY – if you or someone you know is experiencing a mental health crisis that you feel requires immediate attention, please seek help through your nearest emergency department, by calling 911, or a local crisis line.

If not an emergency, visit your family doctor as a first step or a walk-in clinic if you are worried about your mental health.

National

Name	Contact Information	Website	Description
Kids Help Phone	1-800-668-6868 Text 686868	https://kidshelpphone.ca/	Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.
Naseeha	1 (866) 627-3342	https://naseeha.org/	With our confidential helpline, our youth receives immediate, anonymous, and confidential support over the phone from 12 PM – 12 AM, 7 days a week.
NISA Helpline	1-866-315-6472	https://nisahelpline.com/	We assist Muslim Women across North America, by providing free, anonymous, confidential, and non-judgmental peer-to-peer counselling. Callers also have the option to receive faith-based counselling.
Khalil Center Crisis Hotline	1-855-543-5752	https://khalilcenter.com/crises-helpline/	Our team members have been trained to provide direct, immediate and confidential support in crisis situations. You can speak with a trained individual in a safe and empathic space about your reason for calling as well as guidance for potential next steps.

Quebec

Name	City	Contact Information	Website	Description
Crise-Ado-Famille-Enfance (CAFE)	Montreal	Call 811 and ask for CAFE		The Crise-Ado-Famille-Enfance (CAFE) program is a rapid and intensive intervention service for parents of young people between the ages of 5 and 17. It aims to defuse an individual or family crisis, avoid a relationship breakdown or a violent gesture. To make a request, call your CLSC during opening hours.
Le Centre de crise de l’Ouest de l’île	Montreal	514-684-6160	https://www.centredecriseoi.com/	Le Centre de crise de l’Ouest de l’île is a non-profit, community-based organization that provides free and specialized crisis intervention services 24 hours a day, 7 days a week.
Le Centre L’Autre Maison	Montreal	514-768-7225	https://www.centredecrise.ca/lautre-maison	Le Centre L’Autre Maison is a non-profit organization that supports an alternative approach and offers a psychosocial vision of the crisis.
Centre de Crise Le Transit	Montreal	514-282-7753	https://cictransit.com/	Le Transit is a community mental health organization with over 25 years’ experience providing specialized, short-term, free and confidential crisis services to those in need.
TRACOM Crisis Center	Montreal	514-483-3033	https://www.tracom.ca/	We offer 24/7 crisis intervention services, free of charge, confidential and bilingual.
Suicide Action Montreal	Montreal	1-866-277-3553	https://suicideactionmontreal.org/	Suicide Action Montréal is offering Montrealers who are either witnesses, distressed, worried or bereaved, a range of support services to help them through their problems.
Regroupement des Services d’Intervention de Crise du Québec			www.centredecrise.ca/listecentres	List of Crisis Intervention Services in Quebec

Ontario

Name	City	Contact Information	Website	Description
Distress Center Halton	Halton Region	905-849-4541 (Oakville) 905-681-1488 (Burlington) 905-877-1211 (Milton/Halton Hills)	https://www.dchalton.ca/	Provides telephone and online support to people 365 days of the year.
ROCK Crisis Response Program	Halton Region	905-878-9785	https://rockonline.ca/crisis/	ROCK’s Crisis Response Program provides immediate outreach for children and youth, their parents/caregivers, and community members. The Crisis Response telephone number will connect you to our 24-hour answering service. You will then be connected with a crisis counsellor as soon as possible.
Scarborough Hospital Community Program	Scarborough	416-495-2891		The Community Crisis Program is for individuals who are 16 years or older and who are experiencing mental health symptoms, including feelings of sadness, hopelessness, or anxiety.
Anishnawbe Health Toronto	Toronto	416-891-8606		24/7 crisis line and support services for Aboriginal People based on Traditional practices, including support from Traditional Healers, Elders, and Medicine
Distress and Crisis Line	Toronto	416 408 4357 (Toronto) 905-459-7777 (Peel)	https://www.dcogt.com/408-help-line	Our 408-HELP (4357) line provides telephone support to individuals in the community who are at risk and their most vulnerable. Highly-trained volunteer responders (with the support of professional staff) connect with callers 24 hours a day, 7 days a week, 365 days a year.
Emergency Shelter Central Intake	Toronto	416-338-4766 1 8773383398 (Toll-free)		Centralized access system for homeless individuals and families requiring emergency shelter, includes coordinated shelter placement with family shelters, shelters for single women and single men, and youth 16 years and older, and comprehensive homelessness prevention strategies
Gerstein Centre	Toronto	416-929-5200 416-962-0220 (Substance Use Crisis Team)	https://gersteincentre.org/	Provides crisis intervention to adults; telephone support, community visits and a short-stay residence. All three aspects of the service can be accessed through the crisis line.
Toronto Rape Crisis Centre	Toronto	416-217-2077 1-877-621-2077 (Toll-free)	https://torontoseniorshelpline.ca/	The Toronto Seniors Helpline is a single point of access for seniors and caregivers to receive information and access to community, home, and crisis services. Toronto Seniors Helpline also provides crisis counselling and supportive counselling
Youthdale’s Crisis Support Team	Toronto	416-363-9990	https://www.youthdale.ca/crisis-line	The team assesses each child’s risk and mental status through telephone interviews and if required, Mobile Response. Any parent or legal guardian in Ontario can call the Youthdale Psychiatric Crisis Services and get immediate access to trained professionals 24 hours a day, seven days a week
YSSN Community Crisis Response	York Region/South Simcoe	1-855-310-2673	https://www.yssn.ca/310-COPE	Speak with a crisis worker anytime you need to. The crisis worker will provide an immediate telephone/text response in a variety of situations, such as if you are feeling depressed, distressed, lonely, anxious, scared, angry or are worried that you have nowhere to go.
Assaulted Women’s Helpline		1 855-989-7380 (Toll-Free)	https://www.awhl.org/	The Assaulted Women’s Helpline offers a 24-hour telephone and TTY crisis line to all woman who have experienced abuse. We provide counselling, emotional support, information and referrals.
ConnexOntario		1-866-531-2600	https://www.connexontario.ca/	Offers province-wide information and referral services for those with mental health or addiction challenges. call the following numbers which operate 24 hours a day, 7 days a week
Good2Talk		1-866-925-5454	https://good2talk.ca/ontario/	Good2Talk is a free, confidential support service for post-secondary students in Ontario. Students can receive information and referrals about services and supports for mental health, addictions and well-being on and off campus and speak anonymously with a professional counsellor.